This privacy policy statement applies to the Clarity Eye Surgeons website (clarityeyesurgeons.com.au). It tells you how we collect information from you and how we use it.

Protecting the confidentiality of your personal information and privacy is important to us. All reasonable measures have been put into place to protect that information.

Information Collected

By using our website, you may provide us with personal information and facts about how you use our website. For example, we collect information about a visitor’s geographic location, and the pages on our website they visited. The information is used for internal review purposes only to see how our website is being used, allowing us to make improvements to the user experience.

We use Google Analytics to collect this information and store it in our online account that is protected by Google’s security and privacy policies. Google Analytics reports do not include identifiable information about site users.

We may collect information that was volunteered by website visitors, such as data submitted via website forms. Any personal details divulged through website contact forms to book a consultation, or ask a question, are not used for any marketing purposes unless you have opted-in.

Access, Accuracy and Security

We will take reasonable steps to ensure that the personal information we collect is accurate, complete and up-to-date.

You can access and request correction of any personal information concerning you at any time. Any such requests should be made directly by emailing us at info@clarityeyesurgeons.com.au.

We will take reasonable steps to protect personal information from misuse, loss and unauthorised access, modification or disclosure.

Sensitive Information

We will not collect use or disclose sensitive information (such as information about racial or ethnic origins or political or religious beliefs) except with your specific consent or in the circumstances permitted in the Australian Privacy legislation.

Use of Personal Information

Any personal information you provide to us, including your email address will only be used or disclosed for the purpose for which you have provided it for (example: sending newsletters and updates).

Your personal information will not be used or disclosed for any other purpose without your consent.

We do not share information about you with other government agencies or other organisations without your permission unless it:

  • is necessary to provide you with a service that you have requested;

  • is required or authorised by law; or

  • will prevent or lessen a serious and imminent threat to somebody’s health.

Cookies

Cookies are used on this website to record user-specific information.

We do not trade or sell any information that is volunteered or logged.

Links to other sites

We may provide links to other sites. If you use these links, you will leave our Site and we are not responsible for any of these sites, their content or their usage of your personal information. We advise that you check the privacy policies on those sites.

Data Security

We have appropriate security measures in place to protect against the loss, misuse or alteration of information. Adjustments can be made to the use of cookies via your browser settings.

SSL Encryption

Our site makes use of 256-bit encryption using modern encryption protocols and algorithms. All of our system interactions with our customers are transmitted securely using these encryption mechanisms.

Contact us or complaints

Please contact us via email on info@clarityeyesurgeons.com.au if you wish to discuss any privacy issues, or if you do not wish to receive any future communications from us. We take any privacy complaints seriously. If you have a complaint, please contact us and we will endeavour to respond in within a timely fashion.